About ConvoyOP

ConvoyOP is a unique service that lets your customers protect their orders.
The customer simply chooses to add cart or checkout.

Join the fast-growing, extremely satisfied merchants who use ConvoyOP to let their customers shop online with peace of mind.

Why Choose ConvoyOP?


Increase Revenues

By letting us protect your orders, you don't have to pay for lost, damaged, or even stolen items. You'll even earn additional sales when we create reorders and you'll save money when we cover refunds.


Reinforce Customer Trust

Give your customers the piece of mind that they will receive their orders - no matter what happens.


Decrease Customer Service

If an issue arises, the customer files claims directly with us. This decreases your support workload and frees you up to focus on sales.

ConvoyOP costs nothing and can even generate additional revenues! There's absolutely no risk to try!

Explore How ConvoyOP Works


Customers Select ConvoyOP

Your orders have ConvoyOP enabled automatically.


Houston, We Have A Problem

If an order is lost, damaged, or stolen, the customer simply fills out our claim form to let us know.


The Customer Works Directly With Us

We remove the merchant from the process by working directly with the customer.


We Process The Claim

We verify everything and quickly process customer claims.


Claim Resolved

We place a reorder or will refund the customer. Reorders show up as a new order meaning additional revenues for your store. Refunds come out of our pocket thereby saving you money.

Let us deal with order issues so you can focus on sales.